Utility Billing

Welcome to the City of Monrovia Online Payment Portal.

To get started, please enter your Account Number and Customer ID, also known as Customer Number, to continue.
Both fields are required. These are located on your monthly billing statement.

A convenience fee will be applied to all credit and debit card transactions (2.90%, minimum charge of $1.15) and E-check transactions ($0.86 per transaction)
to help cover the cost of providing this payment option. This convenience fee is based on the actual amount charged by the payment processor.
To avoid this fee, we recommend signing up for our EFT service (AutoPay).

Other payment options include dropping off check payments at the
City Hall payment drop box or making in-person payments during regular business hours.

Alternatively, you may pay for a utility bill over the phone using our automated system.
You will need your Account Number and Customer Number when calling.

Call 1-800-272-9829. Enter option 3 and jurisdiction code 1573.